GLOSSARY OF MOVING TERMINOLOGY

ACCESSORIAL (ADDITIONAL) SERVICES - Services such as packing, appliance servicing, unpacking, or piano stair carries that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges.

ADVANCED CHARGES - Charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.

BILL OF LADING - The receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don't lose or misplace your copy.

BINDING/NON-BINDING ESTIMATE - A binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier's approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual time or weight and tariff provisions in effect.

BULKY ARTICLE - Some articles included in a shipment (i.e. automobiles, boats motorcycles, hot tubs, etc.) need extra labor and extra handling and/or blocking required to load bulky items of this nature. Tariffs provide a schedule of extra charges for such articles.

CARRIER - The mover providing transportation of your household goods.

C.O.D. - Transportation for a individual shipper for which payment is required at the time of delivery at the destination residence (or warehouse).

CUSTOM SERVICE PACKING AND UNPACKING - Individual per carton rates that apply when the carrier is requested by shipper to pack or unpack the shipment. The custom service packing rates include cartons and packing labor.

EXPEDITED SERVICE/SELECTED DELIVERY DATE SERVICE - An agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight or number of hours.

EXTRA LABOR - Hourly labor charge for providing any requested services for which specific fees are not published. This generally covers activities such as taking up tacked down carpeting, packing owner's furnished containers, etc.

EXTRA PICKUP OR DELIVERY - Linehaul/transportation charge includes pickup from a single address and delivery to a single address. Additional charges are assessed for each stop or call requiring an additional pickup or delivery.

GAUARANTEED PICKUP AND DELIVERY SERVICE - An additional level of service where-by dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum hours or weight requirements.

INVENTORY - A detailed descriptive list of your household goods showing the number and condition of each items

ITEMS OR EXTRAORDINARY VALUE (HIGH VALUE ARTICLE) - A items included in a shipment that are valued at more than $100 per pound. Carrier will have you fill out a high value inventory form to list these items to ensure they are protected accordingly.

LINEHAUL CHARGES/TRANSPORTATION - Charges for the basic transportation portion of your move. These charges apply in addition to the additional service charges.

MOVER'S VALUATION BROCHURE - Your mover will give you their brochure to explain what you must do and what it will cost to place a value on your house-hold goods shipment

ORDER FOR SERVICE -The document authorizing the mover to transport your household goods.

OVERTIME LOADING OR UNLOADING - If you request loading or unloading on a specific date which is a Saturday, Sunday or Holiday, an overtime premium charge, based on the size of your shipment is assessed. This is also true if you request the service to be performed after working hours (lee. between 5 PM and 8 AM

PEAK SEASON RATES - Higher linehaul charges that are applicable during the summer months.

PICKUP AND DELIVERY CHARGES - Separate transportation charges applicable for transporting your shipment between the SIT warehouse and your residence. SHUTTLE SERVICE -use of a smaller vehicle to provide service from/to residences that are not accessible to the mover's larger equipment.

STORAGE-IN-TRANSIT (SIT) - Temporary warehouse storage and handling of your shipment pending further transportation, for example, if your new home isn't quite ready to occupy. SIT service may not exceed a total of 180 days of storage, and you will be responsible for the added charges for SIT service, as well as pickup and delivery charges.

TARIFF - The mover's required, published price list of rules, regulations, rates and charges for the performance of interstate moving services.

VALUATION - The dollar value placed on a shipment by the shipper that specifies the carrier's maximum liability in the event of a cargo claim for loss or damage.

WEIGHT ADDITIVE - Some articles included in a shipment (i.e. camper bodies, boast, canoes, etc. are comparatively light and occupy space in the van that is not commensurate with their weight. For instance, one might load 4,000 pounds of furniture and cartons in the space taken by a 1500apound boat. To compensate for the light weight, Tariffs provide a schedule of additional weights for such articles.